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There are many steps to implementing a successful disability inclusion program, from understanding the business benefits to building an inclusive culture to finding and retaining talent. Whether you’re learning about disability inclusion for the first time, preparing to present a case for inclusion to your company, or well on your way but looking for deeper understanding, we have tools and resources to support you. Get started by exploring the phases of disability inclusion below and discovering key steps you can take in our Quick Start Guide.

The Disability Inclusion Journey

Making the Business Case

Planning Your Disability Inclusion Initiative

Building an Inclusive Culture


For your disability inclusion program to have the greatest impact, you’ll need the buy-in of top leadership. That means building the case for why inclusion is good for business, not just a good thing to do.

One in four American adults has a disability, according to the Centers for Disease Control and Prevention. But people with disabilities are employed at a much lower rate than their peers without disabilities. That makes them a large untapped labor market in a tight economy. People with disabilities who are working age are also a large consumer market. They have a combined disposable income of $490 billion, according to the American Institutes for Research.

Disability inclusion has real bottom-line benefits. A study by Accenture found that companies that use best practices for inclusion had 28 percent higher revenue than other companies. And employees with disabilities had half the turnover rates than other employees.

Hiring people with disabilities boosts a company’s productivity and strengthens its workforce. So, it’s no surprise that more and more companies are starting disability inclusion programs. Inclusion is a solid business strategy with a great ROI.


Recruiting, Screening, and Interviewing Top Talent

Onboarding and Training


People with disabilities can fill jobs at all levels of your company. But this pool of applicants can be hard to reach. To avoid missing out on strong candidates, you need to make your entire hiring process inclusive.

Start with job descriptions. To catch all candidates, only list requirements that are essential to the position. Provide hiring forms and materials in different formats, such as braille and large print. Develop assessments that focus on key skills. And give alternate ways to do activities that are part of your hiring process.

Traditional staffing sources don’t always tap into applicants with disabilities. But the Workplace Initiative can support you in building a pipeline of dedicated candidates with disabilities. One step you can take is to reach out to local groups that support people with disabilities in finding full-time jobs.

With a little extra effort, you can make your hiring process inclusive and fill positions with the best people for the jobs.


Disclosure and Self-Identification

Support and Accommodations

Performance Management, Advancement, and Retention


In the United States, one adult in four has a disability. For the vast majority of them, it’s an invisible disability like ADHD or chronic health issue like diabetes. So, they have to decide whether to tell people at work. Most people, however, don’t disclose that they have a disability. In fact, some don’t realize that they have a condition that falls within the ADA’s very broad definition of disability. This means you are likely already employing people with disabilities and you don’t know it.

Disclosure refers to the decision to share information personally about your disability with others, whether it’s your HR manager, supervisor, or co-worker. Companies can better support their employees if they know what supports, adjustments, or accommodations employees need to be successful. Plus, studies show that people who disclose are more than twice as likely to feel regularly happy at work than people who don’t disclose.

Another way that employees make it known they have a disability is self-identification. This refers to checking the box in response to an employer’s formal invitation to identify yourself as a person with a disability in order to collect data. It’s voluntary, confidential, and often anonymous.

Disability law requires federal contractors and subcontractors to invite employees and applicants to self-identify. And some companies with hiring goals related to disability are choosing to formally do it, as well.

There are steps your company can take to encourage employees to disclose or self-identify. The first step is to send a clear message that you value people with disabilities. Senior leaders can talk about their own disabilities. Provide disability inclusion training. You can also create an awareness campaign about the importance of self-identifying. Creating an overall inclusive culture is your best bet in encouraging disclosure and self-identification.


A glossary of terms relating to disability inclusion.

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Quick Start Guide

Disability Inclusion at Scale

Discover some key steps for implementing a disability inclusion initiative.

Download the Guide

Tax & Benefits Calculator

Use our Tax & Benefits Calculator to estimate potential tax benefits to your company from disability inclusion.

Disclaimer: Understood for All, Inc. provides this Tax & Benefits Calculator as an informational and educational tool. The results provided are hypothetical and are not intended to provide actual information regarding your potential tax benefits.

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