As you track your program’s progress against your goals during every phase of your initiative, you should regularly review data to understand what is (and isn’t) working and make any necessary changes. Below, we’ve outlined some key areas to consider when setting your goals, and tracking and reviewing progress.


The Goals:

  • Create awareness and “buzz” about your company/site in the local disability community
  • Create a positive candidate experience

Ways to Learn and Improve:

  • Conduct a brief annual survey of providers or third-party agencies
  • Conduct interviews with individuals with disabilities to understand successes, difficulties and areas for improvement
  • Engage an employee resource group in attracting and retaining people with disabilities



The Goals:

  • Set annual hiring goals for your disability employment initiative—either a specific number of people with disabilities hired per year, or a percentage of new hires to be people with disabilities
  • Achieve and maintain a consistent talent pipeline from community providers

Ways to Learn and Improve:

  • Track new-hire data
  • Track referrals and success rates across agencies and hiring sources
  • Identify successful sources for hiring to continue the relationships, and work to improve less-successful partnerships



The Goals:

  • Set retention rate for individuals with disabilities after one year

Ways to Learn and Improve:

  • Conduct exit interviews with separated employees
  • Conduct exit interviews with supporting agencies and providers where applicable



The Goals:

  • Achieve cost goals set by site
  • Meet or exceed site’s safety, quality and productivity goals
  • Expand program to additional sites nationwide

Ways to Learn and Improve:

  • Track and understand data related to cost, safety and productivity
  • Track number of sites implementing

Tracking Contractor Model Success

If your site is using the contractor model, work with the contractor to create a scorecard to track their efforts and success in bringing people with disabilities into the workforce.

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